(Off-topic)A title like this - David, are you stress-testing your servers?
Free accounts are not entitled to transcripts. If you were able to access them before, you just got lucky!
One suggestion that I would like to make is not about the tests, but about the popups themselves. I have no idea how they work. I believe they still get stuck on IE if you click on them and don't get unstuck, but that bug may have been fixed. Then (after you've clicked on it) you can edit its contents. I am not sure what that feature is for, since after you close the popup (on Chrome, since in IE this is broken), its contents does not change. I had rather, instead of the useless editing feature, have popups split multi-character words into separate characters, as it is impossible to learn a word (in its written form) without learning the individual characters.Alternatively, the vocabulary for a lesson could just call out the individual characters. That would avoid readers having to look that up. As the characters do not appear in the podcast on their own, that would naturally be a premium feature.
I'll take a look pefferie. We've noticed just this weekend that popup behavior on iPad Safari is also sort of inconsistent.We use some of the same tools for text annotation and editing, which is why there is some of this unexpected behavior. If you're reading News in Chinese and want to add a word, highlighting it and providing the definition queues the materials for review and eventual incorporation in our dictionary, etc.As mentioned in a comment above, we're trying to figure out how to incorporate more etymology in the system. I'm not sure if we want to encourage everyone to dive-down to the character level with every word. But I agree we should provide more support for breaking down words and intuiting why characters are the way they are. A data issues as well as a UI issue.